Coronavirus Covid-19: Resident Guidance

Cove Park is welcoming residents back on site and is working hard to support a safe environment. We are committed to minimising risk for our residents and staff, and need your understanding and co-operation to achieve this. As members of the Cove Park community we all have a responsibility to follow guidance to minimise transmission and to reduce the risk of infection as much as we can.

The most common symptoms to watch out for are:
A temperature over 37.8C
A new continuous cough
Change to/loss of sense of taste or smell

Useful strategies to minimise the risk of contagion are:
Wear a face mask when in company of others
Wash your hand regularly and use hand sanitiser
Observe physical distancing guidelines
Sneeze or cough into a tissue and bin it immediately
Avoid touching your face, particularly nose, eyes and mouth

Specifically, Cove Park will:
Ensure that all accommodation units and studios are cleaned and disinfected fully between residents.
Ensure to leave a gap of 24 hours between residencies to minimise risk to the housekeeping team and future residents.
Disinfect high contact surfaces in the Jacobs Building before a cohort of residents arrives and regularly during their stay.
Provide hand sanitiser in the Jacobs Building and in all accommodation units, and other PPE in line with current guidance.
Ensure staff is available on-site between 9am and 5pm Monday to Friday, and by telephone out of hours.

Specifically, 14 days before your arrival you will:
Comply with current Scottish Government guidance and avoid high risk contact activity:

Order a pack of COVID-19 Lateral Flow tests online.
In England from:

In Scotland from:

5 days before your arrival you will:
Take a COVID-19 Lateral Flow test

24 hours before your arrival you will:
Take a second COVID-19 Lateral Flow test

If either or both of the tests are positive, or if you or anyone you live with develops any of the common symptoms PLEASE DO NOT TRAVEL TO COVE PARK. We will rearrange your residency whenever possible.

On the day of your arrival:
Before setting off, please take your temperature to ensure it is in normal range.
Please do not travel if you have COVID-19 symptoms or have been told to isolate.
Follow Scottish Government guidance when travelling to Cove Park.
Arrive alone or get dropped off without additional people coming into the Jacobs Building.
Bring a personal supply of hand sanitiser and face coverings.
Wash/sanitise your hands on arrival and regularly while you are here.
Bring plenty of medication, in case you need to stay longer than originally planned.
Bring a mobile phone, allowing you to contact the team without leaving your accommodation [if you don’t have one please let us know and we will supply one].
Please consider food for during your residency and if at all possible set up an account with a local supermarket for deliveries. Demand can be high, please book early.
Please adhere to systems and procedures, which may change during your stay, such as: place any Cove Park books you read from the bookshelves in the quarantine box.

While in residency at Cove Park:
Please keep on taking Lateral Flow tests twice a week: you can order them yourself in packs of 7 from the websites listed above, however we will also keep some on site. If you test positive, you need to immediately self-isolate and order a PCR test by phoning 0800 028 2816 or online. See below for further details.

If you become unwell whilst at Cove Park:
If you feel unwell at any time during your stay, and develop any of the COVID-19 symptoms, please call NHS 111 and notify a member of the Cove Park team by phone. In accordance with Scottish Government guidelines, you should immediately self-isolate and book a PCR test by phoning 0800 028 2816 or online. When you test negative, you can end isolation. If you keep on testing positive, you should continue to isolate, and the NHS Test and Protect team will be in touch to start contact tracing. If you need to isolate and you can travel home safely to isolate, avoiding the use of public transport, you should do this. Alternatively, you should isolate at Cove Park and we will do our best to support your needs. Planning ahead, and bringing plenty of provisions, medicines etc. will greatly help with this.

After you leave you agree to:
Let us know if you develop any of the COVID-19 symptoms or test positive within 2 weeks of your residency.

Thank you.